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"A depth of experience and confidence in managing the cultural challenge
we were facing" The Hillingdon Hospitals NHS Foundation Trust
Is the culture of your organisation blocking its success?
You have a vision for your organisation, where it needs to go next and how it should perform. But the culture is blocking it.
Culture shapes how your organisation performs - by influencing how people show up, how decisions are made, how agile it can be, and more.
Culture can therefore either help or hinder your strategic ambitions.
If cultivated deliberately, culture can align with and help achieve your strategic ambitions. If not, it becomes a blocker.
Culture may be a blocker if you're noticing:
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Low trust between leaders and teams
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Senior leaders are not aligned
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Staff are disengaged, burnt out or feel unheard
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Values exist on paper but not in practice
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A 'squashed middle' layer of managers who are under pressure and unsure how to lead change
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Resistance, cynicism or "us and them" narratives
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A felt gap between your strategic ambitions and the culture that requires, and the culture which is actually experienced
A three-stage process to ensure culture works for you
We help you understand your current culture, and envision and embed an improved future culture which works for you, not against you.
1. Understanding your current culture
Including:
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Culture diagnosis - drawing on existing data, or doing an independent diagnostic process for you
2. Envisioning a future culture
Including:
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Leader and all-staff culture design workshops
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Other staff engagement
3. Evolving culture in practice
Including:
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Leadership alignment sessions
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Leadership coaching - e.g. individual or team coaching
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Tailored leadership and management development sessions
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Facilitated team conversations
- Strategic comms and engagement support
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Recommendations and action planning
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Practical support to embed change in day-to-day work e.g. through HR team support, action learning sets, etc.
We help you build a culture that is lived - through conversations, behaviours, leadership, decisions, structures and everyday ways of working.
You're in the right place if you're saying...
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We have identified a problem with our culture and we need to change it.
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Our regulator has told us we need to improve our culture.
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Our leaders need to be more aligned.
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There is a gap between what we say and what people experience.
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We need managers to feel more confident leading change.
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We need to rebuild trust.
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We need a culture that supports performance, wellbeing or our strategy
Build a strong alignment between strategy, culture and performance
Our support brings you a clearer understanding of what is really going on in your organisation as a starting point. We harness the intelligence of your staff and leadership team to create a shared vision for the future which is aligned to your strategic goals. Meanwhile, we build leadership and management teams who feel aligned and confident in leading the change and ensure staff are heard and involved. Other practical actions might include close work with the HR team, communications team and others who help the culture to embed through your systems and processes. The result is a stronger culture, aligned to your strategic ambitions.
We draw on a range of ideas and methods for effective culture change
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Self-management
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Human-centred design
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Design thinking
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Teal organisations
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Transformational leadership
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Systems thinking
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Agile methodology
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Co-production
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Deliberative democracy
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Kaizen
Which principles apply depends on your organisation and the type of culture change you need.
Past project examples...
Culture change and leadership development
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