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Culture change and leadership development

End-to-end culture transformation support, helping you create a high-performing organisation which feels good to work in.

"A depth of experience and confidence in managing the cultural challenge
we were facing" - The Hillingdon Hospitals NHS Foundation Trust

Is your organisation's culture blocking success? Does it feel 'stuck'?

​You have a vision for your organisation and how it should perform. But the culture is blocking it.

 

Culture has a huge impact on how an organisation performs.

It shapes how people communicate, how decisions are made, how leaders and people show up, how safe people feel to speak honestly and whether teams can do their best work.

When culture is working well, it helps your organisation succeed. When it is working against you, everything is harder.

You might be noticing:

  • Low trust between leaders and teams

  • Leaders who are not fully aligned

  • Staff who feel disengaged, burnt out or unheard

  • Values that exist on paper but not in practice

  • Managers under pressure and unsure how to lead change

  • Resistance, cynicism or "us and them" narratives

  • A gap between the culture you want and the culture people experience

Lydia Paris - The Future Works - Stuck and Culture Needs to Change.jpeg

How I help culture work for you

I help organisations understand their current culture, and envision and embed an improved future culture which works for them, not against them.​ This may include:

​1. Understanding your current culture

  • Culture diagnosis - drawing on existing data, or doing an independent diagnostic process for you

2. Envisioning a future culture that supports your strategic goals

  • Leader and all-staff culture design workshops

  • Other staff engagement

3. Evolving the culture in practice, to make it REAL 

  • Leadership alignment sessions

  • Leadership coaching - e.g. individual or team coaching

  • Tailored leadership and management development sessions

  • Facilitated team conversations

  • Strategic comms and engagement support
  • Recommendations and action planning

  • Practical support to embed change in day-to-day work e.g. through HR team support, action learning sets, etc.

 

The aim isn't to simply create 'written stuff' like team charters.​ It is to help you build a culture that is lived - through conversations, behaviours, leadership, decisions, structures and everyday ways of working.

You're in the right place if...

My support will help you if you’re saying:

  • “We have identified a problem with our culture and we need to change it.”

  • "Our regulator has told us we need to improve our culture."

  • “Our leaders need to be more aligned.”

  • “There is a gap between what we say and what people experience.”

  • “We need managers to feel more confident leading change.”

  • “We need to rebuild trust.”

  • “We need a culture that supports performance and wellbeing.”
     

What you gain by working with me:

  • A clearer understanding of what is really going on

  • A shared vision for the culture you want to create

  • More aligned, confident leaders

  • Staff who feel heard and involved

  • Practical support on actions which enable real culture shift

  • A stronger connection between culture, strategy and performance

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I draw on a range of ideas and methods
for effective culture change

  • Self-management

  • Human-centred design

  • Design thinking

  • Teal organisations

  • Transformational leadership

  • ​​​Systems thinking

  • Agile methodology

  • Co-production

  • Deliberative democracy

  • Kaizen

Which principles apply depends on your organisation and the type of culture change you need.

Past project examples...

Culture change and leadership development

Culture change · Public services · Leadership alignment · Staff engagement

Culture transformation in a Fire and Rescue Service

A fire and rescue service needed to rebuild trust and change ways of working. We ran an end-to-end culture transformation programme involving every layer of the organisation.

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NHS culture change · Psychological safety · Clinical teams · Leadership development

Building a safer NHS maternity and neonatal service

An NHS Trust wanted to strengthen culture across maternity and neonatal services.

Maternity Culture Change - The Future Works Culture Change.png

Start-up culture · Culture change · Leadership alignment · Scaling well

Building the right culture to scale a start-up

This tech start-up had ambitions to scale, which required a more commercial mindset and different way of working among the team. They wanted to design the new culture together.

Start-up - Culture Design Culture Change - The Future Works.png

Digital transformation · Culture change · Fire and Rescue · Leadership workshops

Supporting culture change through digital transformation

Fire and Rescue leaders were navigating the cultural implications of digital transformation.

Digital Transformation Culture - The Future Works.png
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